Legal Page
This page outlines both our Privacy Policy and Terms & Conditions. By using our website, requesting a quote, or booking a service, you agree to the terms below.
PRIVACY POLICY
1. Information We Collect
We may collect personal information including:
Name
Phone number
Email address
Vehicle details (make, model, condition, services requested)
Service location or address
Any information voluntarily submitted through forms or messages
2. How We Use Your Information
We use collected information to:
Respond to inquiries and provide quotes
Schedule and complete detailing services
Send confirmations, updates, or follow-ups
Improve customer experience and service quality
Communicate offers or service-related information
3. Information Sharing
We do not sell or rent your personal information.
Information may only be shared with:
Employees or contractors involved in service delivery
Third-party tools used for scheduling or payments
Legal authorities if required by law
4. Data Security
We take reasonable measures to protect your information. However, no online transmission or storage system is 100% secure.
5. Cookies & Tracking
Our website may use cookies or tracking tools to:
Improve website functionality
Analyze traffic and performance
Support marketing and advertising efforts
You may disable cookies through your browser settings.
6. Your Rights
You may request to:
Access your personal data
Update or correct information
Request deletion of your data (where applicable)
7. Contact for Privacy Concerns
Out of Bounds Detailing
Email: outofboundsdetailing@gmail.com
Phone: 908-692-1321
TERMS & CONDITIONS
1. Services
Out of Bounds Detailing provides mobile automotive detailing services including interior detailing, exterior detailing, paint correction, ceramic coating, and maintenance detailing.
Services are performed at the customer’s chosen location unless otherwise agreed.
2. Appointments & Scheduling
All appointments must be scheduled in advance
Appointment times are estimates and may vary due to conditions
We reserve the right to reschedule due to weather or safety concerns
3. Payment Terms
Payment is due upon completion unless otherwise agreed
We accept cash, card, or approved digital payments
Failure to pay may result in additional fees or collection action
4. Vehicle Condition & Personal Items
Customers must remove all personal belongings before service
We are not responsible for loss or damage to items left in the vehicle
We are not responsible for pre-existing damage or mechanical/electrical issues
5. Pre-Existing Damage Disclaimer
We are not liable for:
Scratches, dents, or paint defects present before service
Interior wear, staining, or aging materials
Mechanical or electrical issues
We take every precaution during service.
6. Paint Correction & Ceramic Coating Disclaimer
Results vary based on vehicle condition
Not all scratches or defects may be fully removed
Ceramic coating performance depends on proper maintenance
7. Cancellations & Rescheduling
24-hour notice is required for cancellations or changes
Late cancellations may incur a fee
No-shows may affect future booking priority
8. Weather Policy
As a mobile business, services may be delayed or rescheduled due to:
Rain
Snow or ice
Unsafe working conditions
9. Satisfaction Policy
If you are not satisfied with a service, you must contact us within 24 hours of completion so we can review and address concerns.
10. Liability
Out of Bounds Detailing is not responsible for:
Indirect or incidental damages
Loss of use of vehicle
Damage resulting from pre-existing conditions or customer negligence
11. Changes to Terms
We reserve the right to update these Terms & Conditions or Privacy Policy at any time. Continued use of our services indicates acceptance of any changes.
12. Contact Information
For any questions regarding these terms:
Out of Bounds Detailing
Email: outofboundsdetailing@gmail.com
Phone: 908-692-1321