Legal Page

This page outlines both our Privacy Policy and Terms & Conditions. By using our website, requesting a quote, or booking a service, you agree to the terms below.

PRIVACY POLICY

1. Information We Collect

We may collect personal information including:

  • Name

  • Phone number

  • Email address

  • Vehicle details (make, model, condition, services requested)

  • Service location or address

  • Any information voluntarily submitted through forms or messages

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide quotes

  • Schedule and complete detailing services

  • Send confirmations, updates, or follow-ups

  • Improve customer experience and service quality

  • Communicate offers or service-related information

3. Information Sharing

We do not sell or rent your personal information.

Information may only be shared with:

  • Employees or contractors involved in service delivery

  • Third-party tools used for scheduling or payments

  • Legal authorities if required by law

4. Data Security

We take reasonable measures to protect your information. However, no online transmission or storage system is 100% secure.

5. Cookies & Tracking

Our website may use cookies or tracking tools to:

  • Improve website functionality

  • Analyze traffic and performance

  • Support marketing and advertising efforts

You may disable cookies through your browser settings.

6. Your Rights

You may request to:

  • Access your personal data

  • Update or correct information

  • Request deletion of your data (where applicable)

7. Contact for Privacy Concerns

Out of Bounds Detailing
Email: outofboundsdetailing@gmail.com
Phone: 908-692-1321

TERMS & CONDITIONS

1. Services

Out of Bounds Detailing provides mobile automotive detailing services including interior detailing, exterior detailing, paint correction, ceramic coating, and maintenance detailing.

Services are performed at the customer’s chosen location unless otherwise agreed.

2. Appointments & Scheduling

  • All appointments must be scheduled in advance

  • Appointment times are estimates and may vary due to conditions

  • We reserve the right to reschedule due to weather or safety concerns

3. Payment Terms

  • Payment is due upon completion unless otherwise agreed

  • We accept cash, card, or approved digital payments

  • Failure to pay may result in additional fees or collection action

4. Vehicle Condition & Personal Items

  • Customers must remove all personal belongings before service

  • We are not responsible for loss or damage to items left in the vehicle

  • We are not responsible for pre-existing damage or mechanical/electrical issues

5. Pre-Existing Damage Disclaimer

We are not liable for:

  • Scratches, dents, or paint defects present before service

  • Interior wear, staining, or aging materials

  • Mechanical or electrical issues

We take every precaution during service.

6. Paint Correction & Ceramic Coating Disclaimer

  • Results vary based on vehicle condition

  • Not all scratches or defects may be fully removed

  • Ceramic coating performance depends on proper maintenance

7. Cancellations & Rescheduling

  • 24-hour notice is required for cancellations or changes

  • Late cancellations may incur a fee

  • No-shows may affect future booking priority

8. Weather Policy

As a mobile business, services may be delayed or rescheduled due to:

  • Rain

  • Snow or ice

  • Unsafe working conditions

9. Satisfaction Policy

If you are not satisfied with a service, you must contact us within 24 hours of completion so we can review and address concerns.

10. Liability

Out of Bounds Detailing is not responsible for:

  • Indirect or incidental damages

  • Loss of use of vehicle

  • Damage resulting from pre-existing conditions or customer negligence

11. Changes to Terms

We reserve the right to update these Terms & Conditions or Privacy Policy at any time. Continued use of our services indicates acceptance of any changes.

12. Contact Information

For any questions regarding these terms:

Out of Bounds Detailing
Email: outofboundsdetailing@gmail.com
Phone: 908-692-1321